Posted inHome life
To: CEO, United Airlines
Re: Have you ridden in economy class lately? Dear Mr. or Ms. CEO, forgive me for not addressing you by name, but in this open weblog posting I purposely have avoided learning anything about you—such as your sex, age, religion, body type—so that you will be more impressed if the following guesses about some of your personal characteristics turn out to be true. I am assuming that you do some flying on your own airline. Isn’t this what CEOs are supposed to do these days, get down in the trenches with their customers and employees, and learn about the company…
