Starlink

When Starlink, Space X's satellite internet service, is working, it's a gigantic plus for people like me who have no other viable broadband options. But when Starlink goes offline, as it did today, it can be a huge pain. As I've learned over the past 4 1/2 years after I became a beta tester soon after Starlink was rolled out, when it comes to troubleshooting, users are pretty much on their own -- at least initially. There's no phone number to call for customer support. You have to put in a support ticket via the Starlink app. Sometimes those are…

I've been a user of the Starlink satellite internet system since January 2021, when I became a beta tester.  I've learned a lot about Starlink over the years, but there's always more to know.  My message in this post is simple: if you're having a problem with your Starlink, be sure that the power supply is properly matched with your dish. I discovered this the hard way recently. It all started when I came home in the late afternoon and found that our Starlink broadband had gone offline. Usually restarting the router solves the problem. That didn't work. I tried…

I became a Starlink beta tester in January 2021. While this Space X satellite internet system was buggy in the beginning, it's gotten increasingly reliable. And the download/upload speeds are better also. At least, they are here in western Oregon. However, the pipe adapter that Starlink is selling to attach the Gen 3 (third generation) dish to a variety of mounts -- I'm using the Ridgeline Mount for my Gen 3 dish -- is, to put it bluntly, a piece of crap. It's hard to believe that Starlink let this poorly designed piece of equipment that replaces the fold-out legs…

Here's a report on my installation of the Starlink Gen 3 dish, which I bought so our Gen 1 dish could serve as a backup. First, some background. This is how I started off a post about needing to have a blacksmith make me a pipe to fit in the poorly designed pipe adapter for the Gen 3 dish. I called the post, "A blacksmith made this for me to fit in screwy Starlink Gen 3 pipe adapter." I've been a happy Starlink customer since January 2021, when I reported on the installation of the first generation round dish that…

I've been a happy Starlink customer since January 2021, when I reported on the installation of the first generation round dish that I was chosen to be a public beta tester for. I described my tale in "Our Starlink is working well on its Ridgeline Roof Mount." Since, that Gen1 dish has worked flawlessly, though Starlink has had its reliability ups and downs, with recent experience being much more on the upside, probably due to the much larger number of Starlink satellites in orbit now. But nothing lasts forever, and my wife and I are heavily dependent on the much…

Last August Starlink, the SpaceX satellite internet service, sent me an email saying that because I was an early beta customer, I was entitled to send them $200 for a third-generation router that offered better features than our first-generation router. I accepted that offer. After an initial installation glitch caused by sometimes glitchy me, I ended up liking the Gen 3 router more than the first generation router that came with our round dish.  Recently, though, I encountered a bit of weirdness associated with the Gen 3 router. Maybe this was unique to our setup, but in case someone else…

I've had, and enjoyed, Starlink's satellite internet service since January 2021, when I was approved to be a beta tester and got to put the original round dish on our roof. Not for free, sadly, I had to pay for it. Recently Starlink emailed me with an offer to purchase their new Gen 3 router that works both with the first generation round dish and the second generation square dish. This time I had to pay $200 for the privilege of being a beta tester. I decided to get the router because the original router was still in use. It's…

Eight days ago I was happy with the speed of the Starlink satellite internet system that I'd been chosen to be a public beta tester for, but not with the reliability.  As I said in "My first Starlink beta test: fast but loses satellite connection," it wasn't a surprise that the connection kept dropping, since I had to put the Starlink on its tripod on one of our decks. We live in rural south Salem, Oregon, and our home is surrounded by large oaks and firs. So I was eager to see how the Starlink did when the Ridgeline Roof…