Regence BlueCross of Oregon is evil (and heartless)

I've changed my mind about Regence BlueCross of Oregon. And not for the better. In a previous post I called Regence "heartless," after seriously considering the adjective "evil." After enduring two more months of bureaucratic bullshit from Regence concerning my wife's dry eye problem, I've decided that stronger words are needed to describe how this company screws over longtime individual policy-holders like us. As described before, we were forced by Regence BlueCross of Oregon to switch to new policies as of July 1, 2010. These "Evolve" plans actually were a devolution: for the same premium, we got substantially fewer benefits…

Amazon Prime helps save the Earth (and my time)

I'm a frequent Amazon shopper. Until recently I'd resisted the invitation to sign up for Amazon Prime: Amazon Prime is a membership program that gives you and your family unlimited fast shipping, such as FREE Two-Day shipping and One-day shipping for $3.99 per item on all eligible purchases for an annual membership fee of $79. Eligible customers can try out a membership by starting a free trial. But when I needed to have a book delivered quickly to prepare for a discussion group meeting, I decided to use the free trial to get it shipped to me in two days.…

Me to Federal Reserve: “Higher interest rates, please”

The U.S. Federal Reserve is supposed to be an independent guardian of our banking system, immune from pleas to do this or that from either politicans or regular citizens. But since Sarah Palin felt free to critique the Fed's recent monetary policy actions (though many, including me, were surprised she even knew what the Fed did), I figured I might as well throw in my own request: Higher interest rates, please. Higher inflation also, if that goes along with higher interest. I'll confess to being minimally economically literate. But I know how to balance my checkbook (except when I can't).…

The Tao of leaf raking

I don't know why I gave this blog post the title I did. But that's how the Tao works: mysteriously. Anyway, I like feeling special, and so far Google tells me that the Internet is bereft of Taoist (or in this case, pseudo-Taoist) musings about how raking leaves leads one to recognize his or her oneness with the cosmos. By "one," of course, I mean me. So forget the "her" in the rest of this blog post, because in our home, contrary to our species' evolutionary history, the male is both the hunter and gatherer of leaves. A few days…

My tree house isn’t crazy — it’s a work of art

The line between craziness and great artistry is, of course, exceedingly blurry. Thus when my wife said "You're crazy!" upon hearing of my plans for a treehouse, I anticipated that I was heading in the direction of a wonderful artistic creation. Now, the prophecy has been fulfilled -- mostly due to Jim, a friend who also happens to be our housecleaner. (It's nice to have your home cleaned by someone who also can sharpen your chain saw blade, dig out deep tree roots, and build a tree house). Since Jim has a granddaughter about the age of my own (three),…

How to sell expensive stuff to someone like me

If you're a salesman (oops, salesperson) who deals with spendy items like appliances, autos, computers, or such, here's some advice on how to close a deal with someone like me: Don't act like a used car salesperson. Or even like a new car salesperson. Forget whatever sales techniques you've learned on your own or had drummed into you by your boss. Simply act like a normal human being and treat me the same way. You need to take this advice seriously, because there are a lot of people like me nowadays. We're used to buying stuff over the Internet, where…

Tall firs crush our solar energy dreams

We finally got a solar energy guy to come out and see if our house was suitable for rooftop panels. But the result wasn't what we'd hoped.  When Chet of RS Energy (who works with Solarize Salem, the group I'd contacted for an assessment) pulled into our driveway, I told him, "Look, we've got two hybrid cars and a Kitzhaber sticker on our Highlander Hybrid. We're ripe for solar." I also said that we were appreciative of him being here, since I'd contacted quite a few solar energy companies and had only gotten a few responses -- with no one…

New Apple TV is a winner with me

Should you buy the recently released $99 Apple TV gadget? Of course, it's made by Apple! Am I qualified to give this advice? Of course, I've had it for a whole day, and have used it for a whole hour or so! Do I, or you, need Apple TV? Of course, it's made by Apple! There -- I've already answered the key questions about Apple TV (which isn't a television, but a little black box that streams content from the Internet and/or a computer to a TV via a broadband connection). Two of the questions had the same answer. I…

To condo or not to condo — the big retirement question

Like lots of guys who are about to get their first Social Security check, I've been having some fantasies that would fall into a "mid-life crisis" category if I wasn't so damn old. I imagine cozying up to a younger and more petite model of what I've been accustomed to for so long, and am getting tired of. She'd be beautiful. Easy-maintenance. I wouldn't have to put up with all the problems I deal with now. She'd do what I wanted, when I wanted, and leave me in peace the rest of the time. I'm speaking, naturally, of a modern…

“Can you spare some gas money?”

Out in the south Salem (Oregon) suburbs, there aren't many people asking passers-by for money. But once in a while I see somebody with a cardboard sign standing on the sidewalk at the junction of Liberty and Commercial. He or she is easy to ignore if I stare straight ahead until the light changes.I try to avoid reading what the sign says. It might be "disabled veteran -- need help." Something like that. I figure it's probably a con job. Today, though, there's wasn't any avoiding possible. I was starting to get on my Burgman 650 scooter after shopping at…

Failing to balance my checkbook unbalances me

I'm a habitual checkbook balancer. For as long as I've had a checking account, some forty years, every month I sit down with the bank statement, my checkbook, a pen, and a calculator. I've never failed to balance the checkbook. But sometimes it takes me a while to find the error that is preventing me and the bank from being in perfect, to-the-penny agreement. (Invariably, those errors have been caused by me or my wife. As this person says in retgard to checkbook balancing, perhaps somewhat tongue in cheek, "the bank is always right.") Yesterday, though, was different. I'd made…

Men are wimps when sick, so I’m manly

Last week I got a flu/cold sickness from my three year old granddaughter, Evelyn, who probably caught the virus on her plane trip up from California. Evelyn had been coughing for a few days before my own symptoms appeared.With no hesitation I started to let the world know about my pitiful condition. Cough. Cough. "Ohhhhhh, I'm sick!"Blow nose. "Ohhhhhh, I don't feel good!"Cough and blow nose. "Ohhhhhh, where's the cold medicine?!"It didn't take long for my wife, Laurel, to make an observation: "You're better at whining than a three year old." My utterly predictable reply: "Ohhhhhh, I'm sick! You have…

I’m strangely proud of my Starbucks gold card

This is my Starbucks gold card. I haul it out of my wallet and show it to people whenever it seems appropriate. And also, when it isn't.On the front it says: "Brian Hines  Cardholder since 2008"Wow! That's two years ago. I deserve this prestigious card! Well, semi-prestigious, considering all I did to get it was use my old Starbucks rewards card 30 times.At least that's how I believe it came into my adoring hands. Starbucks says so, thus it must be true. I'm a cult member. I've even joined the Starbucks Passion Panel. What that means is, periodically Starbucks emails me…

I’m proud of my second childhood: 61 going on 12

"Second childhood" are words that haven't meant much to me until recently. I never thought of myself as old enough to warrant having them applied to me, especially since second childhood usually is a derogatory term.Noun1.second childhood - mental infirmity as a consequence of old age; sometimes shown by foolish infatuationsHey! Those are fighting words! I'm proud of my second childhood, especially my foolish infatuations. I don't feel like I'm 61. For some reason, the past few years I've been feeling younger with every birthday. If this is a mental infirmity, bring it on. More, please.A few hours ago I…

What I don’t know about women

I've been married for 38 years to two women (not at the same time, sequentially). If I'd been engaged in any other activity for that length of time, such as restoring '57 Chevys, I'd expect to know a lot about it.But the female psyche is a bottomless pit of mystery. Which is a big part of the reason women are so alluring.  Since tomorrow is Valentine's Day, I thought I'd celebrate by sharing some, just a fraction, a tiny bit, of what I don't know about women and male-female relationships. This is my way of honoring the half of humanity…

My Ten Commandments of Napping

As the adage goes, "write what you know." I shall obey, because I know a lot about napping. Not academic knowledge -- first-hand, eyes-shut, direct experience. In fact, I just had a nap. That refreshment, combined with a cup of coffee, has stimulated me to share some of the napping wisdom that I've gained over many years.For I am not new to napping. In 1977, a few years out of graduate school, I began my second "real" job with the State Health Planning agency here in Salem, Oregon.I had a private office, being a manager. One of my first executive…

Hope our Samsung nano-particle washer doesn’t kill us

Oh, she's beautiful. But there are reports she could be deadly. Still, we've brought this high-tech Samsung washer into our laundry room, along with her non-malevolent dryer sister. Our nine-year old Maytag washer stopped working about a week ago. This kicked off an intense washing machine research effort, led by Laurel.She's the designated washer in our household, elevated to that position by virtue of (1) my incompetence in choosing the correct settings for washing and drying various types of clothes, and the related (2), Laurel's emphatic "just let me do it" when I offer to wash something that she values.So…

Here’s our disastrous 2009 Christmas letter

It's December 25. A perfect time to share our 2009 Christmas letter, the theme of which this year is disasters.Download 2009 Christmas Letter (its a PDF file)Actually, I always title our letter "Holiday Greetings." Laurel and I are, after all, politically correct Prius-driving latte-sipping progressive-voting vegetarian denizens of considerably godless Oregon, so the Christ part of Christmas is irrelevant to us.I do, though, worship the Great God Google. As noted on the blog post where my collected Christmas letters are located, I suffered a cyberspace shock five years ago when my "Christmas letter" Google search ranking dropped markedly after I…

Christmas letters — a comforting reminder of simpler times

Political junkie that I am, sometimes I feel like my head is going to explode from WTF craziness."I can't support the health care bill because it doesn't reduce costs enough," says one Senator -- who vigorously opposed the public option that would have saved Americans lots of money. Thankfully, Christmas letters are helping me preserve my sanity. They're a connection to the good old days (OK, maybe they didn't seem so good at the time, but now they do) when life seemed slower, simpler, less filled with aggravations.I hardly ever get actual letters in the mail anymore. Nor do I…

Dell customer service: horrible, frustrating, outrageously bad

Canceling an order for a laser printer cartridge should be easy. With Amazon and other competent online retailers it is. But with Dell, it's insanely difficult. This morning I spent well over an hour trying to do something that should have taken me a minute. There's no excuse for this, Dell. Either you're trying to make it extremely hard for customers to cancel an order, or you are a mismanaged company.I don't use my Dell 3000cn color laser printer very much any more. I've flown the PC coop and use a Mac now. Dell doesn't offer a Macintosh driver for…