Our horrible Verizon tech support nightmare
OK, I guess "horrible" and "nightmare" are redundant in the title of this blog post. But after what my wife has gone through the past few days with Verizon, I wanted to include as many nasty adjectives as possible in the title. Now, maybe this tale of woe will have a happy ending. No matter. Verizon has acted so incompetently after my wife called them about her iPhone losing its cellular service, there's no way we'll go back to thinking of Verizon the way we did before this debacle. Last Saturday, two days ago, Laurel, my wife, tried to make…
